Keep Calm & Translate Payments without borders, and plenty of orders




  • Greater than 3 minutes, my friend!

    Dear friends!

    This July and August we’re partnering up with our friends from Smartcat to promote their online platform where translators and clients can connect and collaborate.

    They also have a great free CAT-tool.

    You can give it a try right here.

    Hugs from Toronto!

    ~ Dmitry

    Keep Calm & Translate: Payments without borders, and plenty of orders

    As Jane Austin’s Mrs. Elton once put it, “there is nothing like staying at home, for real comfort.” But, over time, all translators develop their own understanding of what a comfortable workplace is for them. In the mornings or evenings, at home or in a café, enjoying the silence or rocking to the beats pumping in your headphones — we all have our own favorite ways to work. In the end, what matters is not how, but how well we do it.

    But two worrying questions can spoil even the most comfortable surroundings: Where to get new clients? and How to get paid?

    Some customers pay freelancers using a we’ll-sort-it-out-somehow approach, not to mention international payments with their own tricky ways. Often, getting paid becomes a job in itself and takes almost as much effort as translating.

    That is why Smartcat lets you not only translate and find clients, but also receive payments from clients located anywhere on the globe. So why not suggest your existing clients to pay for your services in a new way, via Smartcat?

    You’ll surely make your client’s life easier by ridding them of boring paperwork (they already have some!). (By the way, we take care about your documents as well.)

    How does it work?

    • Smartcat issues a properly documented corporate invoice on your behalf. The customer pays it via wire transfer or by a bank card — right from the user interface.
    • You receive the money on your Visa or MasterCard, according to the method you chose on the Payments page.
    • The customer can leave feedback to your work, and we’ll add it to your profile.

    We want to talk a bit more about this last item. Apart from money, all freelancers naturally want to get positive reviews about their work. In Smartcat, positive feedback in your profile is a surefire way to get new interesting projects. So if a happy client accepts your job, make sure to remind them that they can leave feedback in Smartcat. 3–4 positive reviews will be enough to get your profile to the top of search results and have it noticed by prospective clients.

    The feedback loop & Smartcat Wave

    Note that when you ask your existing clients to pay for your services via Smartcat, you are more likely to get positive feedback, as you already have the customer’s trust. The more reviews you receive, the higher you get in the search results, the more clients come to you. So you can trigger the “positive feedback circuit” all by yourself!

    BTW, spreading love for Smartcat among your customers and colleagues can earn you some extra money. Find out about Smartcat Wave program and how to join it in this thread on the Community Forum.

    At Smartcat, we believe that translators should focus on translation and not on job searches or payment collection. So our focus is to make sure that you get interesting jobs and get paid for them easily and on time.

    All in all, we want you to keep calm and translate. This is your main and everlasting skill that outweighs any technology (artificial intelligence included!). So use it, and Smartcat will take care of all the tools you’ll need! 😊

    At the moment, issuing and getting paid by invoices is an optional feature, so drop us a line at support@smartcat.ai (subject line: “Instant payments”) if you want to be among the first to try it out.

    Original post written by Nadia Hidalgo Diaz, Product Analyst at Smartcat.

    Dmitry Kornyukhov

    About Dmitry Kornyukhov

    Founder of The Open Mic. English-Russian Translator. Video game localization specialist. Helping small and medium-sized businesses go global. Loving every minute of it.

    3 thoughts on “Keep Calm & Translate

    1. Huge thank you to Smartcat and to Vova in particular for becoming official sponsors of The Open Mic and helping us build a better community. Check out their website at link to smtc.at

      OR share your thoughts in the comments if you’re already using Smartcat. Cheers!

      1. Hi Dmitry,

        This sounds like a great service for translators. I know a thing or two about not getting paid for your work.

        Having a platform that takes care of both the CAT-tool and the online invoicing could save a lot of headaches and help any freelance translator or small translation network come across more professional to any client.

        Looking forward to learning more!

        Claudia

        1. I agree, Claudia! This is something I’d love for The Open Mic to develop into in the future, there’s a whole host of challenging arising from such systems though: not all translators are available all the time, so, if a client places an order and translator can’t take it, it creates friction. I’ve been thinking of adding some sort of call to action button to user profiles that says: Want to work with Claudia? Request a free estimate! Or something like that. And if the client clicks that CTA they would open a form where they would be able to fill out project details and send them to translator. Adding a payment system to this process would be awesome too, but it would cost us a fortune to develop. But as soon as we have more budget, I’ll re-visit this idea :)

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